Product Warrantees: Every Howard Miller product sold by TimeforHowardMiller.com is delivered new, from the Howard Miller Factory in Zeeland Michigan and contains the Manufacturer's warrantee. Should you need to return an item, for any reason, e-mail us at TimeForHowardMiller@comcast.net within 2 weeks of delivery and we will contact you regarding the details of your request. If there is damage to product when delivered, do not accept the item and notify R&L Sales or Howard Miller of the problem. If it is discovered that the product is damaged or defective after opening it, notify us at the above address and we will address the specific problem. Please include your phone number when contacting us.

Back Orders: In the event an item is not available at the time the order is placed, you will receive notification of its expected availability date. You do not need to take any action unless you would like to cancel the order. We will notify you of the status of the item and advise you when it ships.

Factory Authorized Dealer: R&L Internet Sales is an approved factory authorized dealer for every clock, curio cabinet, and desk accessory made by Howard Miller. Our goal is 100% customer satisfaction and we will do everything possible to achieve that. We are located in Woodridge, IL 60517. Urgent inquires may be made at (630) 910-0244, but Email at TimeForHowardMiller@Comcast.net is preferred.

Pricing and Shipping: TimeforHowardMiller.com sells every item in our store for the lowest allowable price that Howard Miller permits on the Internet; a 30% discount from the MSRP as of April 1, 2007. In addition we offer free shipping for items over $150 in the continental US.